Aug 7, 2020
Bestselling author of "Difficult Conversations" and 20-year member of the Negotiation Project at Harvard Sheila Heen comes on to share some pointers on how to have these tough talks--including those that involve calling out or calling in racism.
Aug 6, 2020
Today I'm giving you four phrases to keep in your back pocket for when you get into difficult conversations/disagreements with folks that will help steer you away from getting into an "I'm right," "No, I’m right?" dynamic.
Aug 5, 2020
This episode is especially for all my fellow conflict avoiders. And the big idea I want to explore today is that each of us has influence. And when we avoid controversial subjects because we’re afraid of getting into ig, we violate one of the tenets of being a better person, which is to use your power for good.
Aug 4, 2020
There’s a principle we can grasp onto that will help us navigate tough discussions, and that is that it is impossible for everyone to be right. So stop trying to prove your point.
Aug 3, 2020
You used to more or less be able to decide when you wanted to wade into a potentially heated conversation. Now you can stumble into them multiple times a day. What's a person who's trying to be a better person to do? Face them head on, or keep the peace?